Etiquette Coach

Alana Robinson

About Alana

A woman that is resilient, driven, and genuine are just a few words to describe Alana Robinson. After relocating to Southern California in 2001, Ms. Robinson was afforded the opportunity to be the Director of a mentoring program called Young Women of Excellence through her church’s denomination in the Los Angeles area.

This program catered to young ladies ranging in age from 13-21 and offered life skills classes in the area of educational planning, career development, financial planning, etiquette, and spiritual growth and development. For over 10 years as Director of this program, Ms. Robinson was able to impact the lives of many young ladies. She is a great example of a Young Woman of Excellence herself. Ms. Robinson believes that “If you are confident in yourself, believe in yourself, and look the part” you can do anything!

Ms. Robinson holds a Bachelors Degree in Business Management, Masters in Business Administration, and a Certificate in Human Resources. She has had a successful career as a Human Resources Executive and is a proud member of Delta Sigma Theta Sorority, Inc.

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Catch up with Etiquette Coach Alana to learn the importance of good manners and what you can gain from taking one of her uniquely crafted etiquette classes.

Classes & Booking

Children & Teen Classes

Teddy Bear Tea Party

– Ages 3 – 5
– A one day 1-hour presentation
– Includes dessert/fruit and lemonade

This hands-on tea party is great for preschool-aged boys and girls! Children can bring their favorite teddy bear, doll or action figure to attend the party! With songs and role play, children will learn their first steps to proper manners!

Teens or Kids Etiquette Camp

– Ages 6-12
– Ages 13 – 17
– A 4-hour workshop (May be divided into a 2 or 4 part class)
– Includes a 3-course “Learning Lunch” meal

We will provide your student with the skills needed to feel self-assured and confident in any situation. They will learn proper table manners, manners at home, manners when out and about, honesty, integrity, getting along with others, and compassion. The topics covered are:

Beyond Please and Thank you
Using Kind Words and Phrases, Public Manners, Treating Others with Respect and Kindness, Behavior in Everyday Situations, Talking to Adults, Eye Contact, Sitting Properly, Proper Note Writing.

Mealtime Manners
Posture at the Table, Table Settings, Silverware Placement, Napkin Placement, Handling Utensils (American and Continental Style), Dining Do’s and Don’ts, Dining Dilemmas and Eating Difficult Foods, Passing Items Around the Table, Basic Table Manners, Proper Way to Butter and Eat Bread, Interacting with Servers, Excusing Yourself from the Table.

Girls Only Etiquette Series

– Ages 8- 12
– Ages 13 – 17
– A (3) three-time series. (May meet once each month, once each week).
– 2-hour workshop
– Includes a light “Learning Meal”

Our girls only class tackles essential topics that range from first impressions to communication to everyday interaction. This class also gives today’s growing girls tools for dealing with sticky social situations and how to behave when out and about. These life skills will help make a difference in your daughter’s life by learning etiquette, dining and communication skills. Girls will learn to use the “Power of Polite” in a fun, and comfortable environment for “just girls!”

Topics covered:
Body Language, Graceful Conduct, Talking to Adults, Voice and Vocabulary, Modern Manners for Today’s Girls, Manners When Out & About, Mealtime Manners

Boys Only Etiquette Series

– Ages 8-12
– Ages 13 – 17
– A (3) three-time series. (May meet once each month, once each week).
– 2-hour workshop
– Includes a light “Learning Meal”

Make a difference in your son’s life by learning intermediate etiquette, dining and communication skills. We’ll instruct your young man on maximizing the use of the “Power of Polite” in a fun, and comfortable environment for “just guys!” Includes a light meal, handouts for home use and certificate of completion.

Topics Covered:
Body Language, Modern Chivalry, Talking to Adults, Voice and Vocabulary, Manners When Out & About, Mealtime Manners

2-Hour Timeless Manners Class

– Boys and Girls
– Ages 7 – 17
– 2-hour workshop
– Includes a light “Learning Meal”

Our Timeless Manners Class for youth only will teach your student dining etiquette, everyday manners. Students will learn how to use the “Power of Polite!” in everyday situations. The class includes a light meal and handouts for home use.

Mealtime Manners

– Boys and Girls
– Ages 6-12
– 2-hour workshop
– Includes a 1, 2, or 3-course meal

Our Mealtime Manners class will teach your student everything they need to know about dining etiquette. This class covers the topics of: Posture at the Table, Table Settings, Silverware Placement, Napkin Placement, Handling Utensils (American and Continental Style), Dining Do’s and Don’ts, Dining Dilemmas and Eating Difficult Foods, Passing Items Around the Table, Basic Table Manners, Proper Way to Butter and Eat Bread, Interacting with Servers, Excusing Yourself from the Table

Girl Scouts Of America

Girl Scouts can earn their social butterfly badge by completing our class that is specifically designed for our Daisy, Brownie and, Girl Scout troops.

Adult Classes

Networking for Success

Turn Your Networking into Career Advancement and Money

Whether you’re a seasoned professional or just uncomfortable meeting new people in a professional setting, networking is key to any successful business transaction and helping your company grow and thrive. In this workshop, learn all about how to properly hand out a business card, enter and exit conversations with grace, and most importantly how to politely get away from the person who just doesn’t want the conversation to end!

Professional Principles in the Workplace

Mastering the Essentials of Etiquette on the Job

Having a professional and respectful workplace is essential to any successful workplace environment, but sometimes social relations can get a little tricky. Ever wondered how to work efficiently with co-workers who you might not see eye to eye, or how to politely communicate with someone who constantly heats up smelly foods in the office kitchen? Then worry no more. This seminar details how to work effectively with fellow co-workers, respect each other’s personal space, and treat each other with courtesy in order to make for a friendlier and more efficient workplace.

Social Media Manners

How to Engage in Proper Online Ethics with Facebook, Twitter, LinkedIn and more

The way we engage in social media for business can be very different than the way it is used for personal use. It is important to keep in mind the different ways we communicate between the two and remember the boundaries that separate what is and is not appropriate. Learn how to present a professional online presence without worry of committing a social faux pas.

Dining Etiquette and Beyond

How to Conduct Business Over the Table with Style and Grace

Whether at corporate conferences, galas, or any professional meeting involving food, how we conduct business and dine at the same time can be a careful balancing act. Learn how to entertain guests and how to conduct business professionally and competently while still enjoying your meal.

Book Alana Robinson for your next keynote presentation, workshop, or event!